According to numerous vendors, there are no problems with marriage or failure of Ryzen 5000 processors. However, there is still some problem in AMD’s new generation products.
We are talking about problems with the operation of USB ports on motherboards based on 500 series chipsets. Users are actively writing about the problems on the forums, and now AMD itself has admitted that the problem is really worth attention.
AMD is aware of reports of a small number of users intermittently experiencing USB connectivity issues on their 500 series chipsets. We have analyzed the root cause and would now like to ask the community for help with a small selection of additional hardware configurations. Over the next few days, some r / Amd users may be contacted directly by an AMD representative (u / AMDOfficial) via PM Reddit to request more information.
This request may include detailed hardware configuration, steps to reproduce the issue, specific logs, and other system information relevant to validating our development efforts. We will provide updated information when we have more details. Customers with issues are always encouraged to submit an online service request to AMD Support – this allows us to find correlations and compare support ticket notes.
This post was posted by an official AMD account on the Reddit forum. As you can see, the company not only did not close its eyes to the problem, but also undertook to investigate it, moreover, together with the users who encountered it.
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