To solve the sensational problem of over 1% of MacBook Pro laptop batteries not charging, Apple has already released several software patches: macOS Catalina 10.15.7 earlier and just yesterday macOS Big Sur 11.2.1. These updates were supposed to fix the problem, but if after installing them the battery does not charge as expected, then this is a reason to contact the company service.
The campaign to replace the batteries free of charge for the MacBook Pro 2016 and MacBook Pro 2017 has already been announced, although Apple itself says it has encountered a problem “very small number of users“. A message stating that “service recommended“, The user can see when checking the battery status in the OS.
According to official figures, the problem with battery charging occurs on the following MacBook Pro models:
- MacBook Pro 13 2016 with two Thunderbolt 3 ports;
- MacBook Pro 13 2017 with two Thunderbolt 3 ports;
- MacBook Pro 13 2016 with four Thunderbolt 3 ports;
- MacBook Pro 13 2017 with four Thunderbolt 3 ports;
- MacBook Pro 15 2016;
- MacBook Pro 15 2017.
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