The Apple Watch is often praised for saving lives, not only detecting abnormal heart rates or accidental drops, but also calling emergency services. The latter feature allows you to dial 911 when people need help. This feature must be turned on in the Apple Watch app on your iPhone before you can use it on your Apple Watch.
However, this feature has also been criticized. Some users accidentally dial 911, mostly while sleeping or during exercise. To make an emergency call, just press and hold the side button of the watch. At the same time, the watch continues to dial the emergency number, after which the police will go to the specified address in order to eventually find out that this is a false alarm. Ultimately, a situation may arise that the police will not come again to this address, when a person may really need help.
Overland Park Police Captain Jim Sartre said: “When people are sleeping or moving, they accidentally put Apple Watch into emergency mode. In this case, the watch dials the emergency number. ” The dispatcher calls back the owners of the watch, sometimes they answer that the watch has accidentally made a call.
Random calls like this take up the time and resources of the police and rescue services, which could be used in real-life emergencies. One way to prevent accidental emergency calls is to disable this feature. However, the emergency function can be very useful and should remain active for some users.
Apple said it was unaware of the issue and added that the emergency call feature could be useful in life-threatening situations.
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