The Central Bank imposed a fine of R$ 200 thousand on Caixa Econômica Federal for improper charging of fees to bank customers. The trial took place this Monday morning, 6.
BC investigation identified that the public bank charged, from 2008 to 2017, an irregular fee for making records of customers who already had a relationship with the financial institution, in the segment of deposit accounts and in real estate financing.
In addition, the Central Bank also identified irregular collection of the Emergency Credit Assessment Fee (TAEC), between April 2014 and September 2016, from credit card holders who requested an increase in the limit for purchases.
In the process, Caixa denied the irregularities, claiming that the charges were in accordance with Central Bank regulations.
In addition, the financial institution stated that the charges were provided for in internal regulations. With the conviction, the bank can appeal to the National Financial System Resources Council (CRSFN), the Council.
CNN contacted Caixa and is awaiting positioning.
Reference: CNN Brasil
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