Binance customers complain about non-return of stolen goods through fake 3Commas website

A user named CoinMamba complained that Binance did not return the money that was stolen through 3Commas phishing. In response, the exchange closed his account.

The Binance exchange warned the user CoinMamba in advance that he had three days to withdraw assets. According to the user, he turned to the exchange for help on December 9, saying that he lost money from his Binance wallet when the API key associated with the 3Commas marketplace was compromised.

As a result of the cyber attack, users of the FTX, Binance and Coinbase exchanges suffered, who subscribed to trading bots from 3Commas and went to a phishing site, where hackers stole the API identifiers of the Binance exchange from these people and used them to steal money from their accounts.

As soon as the information about the phishing attack appeared, Changpeng Zhao urged traders to
delete their API keys to prevent further attacks. At the same time, the 3Commas team claimed that there were no leaks of API keys from the bot. However, the possibility of data loss through another source is not ruled out.

After the user CoinMamba Binance did not return the money, he began to threaten the support service. In response, the exchange blocked the client’s account:

“By refusing to file a police report, trying to blame us and demanding compensation, you have become even more suspicious. You have come to threats that we will not tolerate.”

In response, the user stated that Binance closed the accounts of all users who criticize the trading platform for inaction with refunds to victims of 3Commas. Twitter user wolf
expressed concern that Biancne is behaving like FTX and could be in danger of bankruptcy due to its inability to compensate the victims of 3comms.

In November, cryptocurrency derivatives exchange FTX promised that it would compensate its users affected by a phishing attack on 3Commas.