Call Center for Advisors of the New Out-of-Court Debt Settlement Mechanism

The launch of a special technical support service for the advisors of the new out-of-court debt settlement mechanism (Law 4738/2020), in order to facilitate their work, was announced by the Ministry of Finance, under the coordination of the Special Secretariat for Private Debt Management (EDIG).

In particular, from tomorrow, 24/2/2022, out-of-court consultants (accountants, economists, lawyers, business consultants, etc.) can contact the new call center for technical issues regarding the submission, processing and completion process. of the debt settlement application, on behalf of their clients, on the digital platform of the out-of-court mechanism.

Telephone support is provided free of charge, through the new telephone line 211 1000 350, during working days and hours 10:00 – 18:00, under the guidance of EGDIX and in collaboration with the Hellenic Banking Association (EET) and the Association of Management Companies Loan and Credit Receivables (EEDADP).

It is noted that the call center offers support exclusively on issues and questions of a technical nature related to the use of this digital tool, with the aim of resolving them and, consequently, speeding up the process of submitting and completing electronic applications.

It is reminded that through the platform of the new out-of-court mechanism, the debtors can – for the first time – settle in total, and in up to 240 installments, all their debts to the State and the Social Security Institutions. For their debts to banks and loan managers, the settlement can be done in up to 420 installments.

With the process of settling all the debts in total, the following is achieved:

1st Suspension of enforcement proceedings, such as payment orders, seizures of bank accounts, etc., as well as commitments and auctions on the debtor’s movable and immovable property, including the 1st residence, as well as the professional housing.

2nd Repayment of debts to the State (AADE, OTA, etc.) and the Social Security Institutions (EFKA, KEAO, etc.) in a period of up to 20 years.

For the first time in Greece, repayment is provided for debts to the State in up to 240 installments, a number of installments twice as much as previously provided.

The number of installments can reach up to 420, for debts to financial institutions.

3rd Write-off of part of the debt, under the conditions and criteria set by the current institutional framework (eg that the amount of debt is greater than the value of the property and there is financial inability to repay the debt by both the debtor and the its co-debtors and guarantors).

The Ministry of Finance will continue, with consistency and social justice, to assist in the effort to resolve the problem of private debt, having as allies – and we are working in this direction – all stakeholders.

Source: Capital

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