Cancelled or delayed flight refund: the sites and apps that guarantee the refund

Air travel has never been so stressful: geopolitical tensions, airport staff shortages and global technical problems have made it difficult for air travel disruptions increasingly frequent. Inconveniences that often result in significant delays or, in the worst cases, end with flight cancellationMistakes that occur most often in the summer monthswhen flight volumes are higher and operational challenges become more evident. A problem that affects everyone, both low-cost companies and prestigious carriers.

Cancelled or delayed flight: when you are entitled to a refund

THE air passenger rights in case of cancelled or delayed flights or loss of baggage are written down in black and white thanks to a European regulation that aims to regulate disputes. If a flight is delayed by more than 3 hours on arrival, you are entitled to a flight refund and compensation which can vary from 250 to 600 euros, depending on the distance of the flight. In addition, if the delay exceeds 2 hours (for short-distance flights), the airline must provide assistance such as meals, drinks and, if necessary, accommodation.

In case of flight cancellationthe rules are stricter. According to the EC Regulation, you are entitled to a refund if your flight is cancelled within 7 days. In addition, the airline must offer you an alternative flight to your final destination and you may also be entitled to compensation (between 250 and 600 euros) if your flight is cancelled with less than 14 days’ notice, unless the cancellation is due to extraordinary circumstances (such as extreme weather conditions).

Legal help from specialized sites

Having a compass that guides our choices is the mission of these sites, useful for informing travelers about their rights and the responsibilities of airlines in the event of long delays or cancellations. In the preliminary phase, many of these apps and sites allow you to quickly evaluate Eligibility for a flight refundsimply by analyzing the boarding pass and the amount of the refundwhich varies according to the airlines’ policies and the duration of the flight, always in compliance with the EC Regulation.

In the second phase, they verify the eligibility for reimbursement and compensation for damages, they assist passengers in the request process, which can be complex if managed directly with the airlines. They therefore offer the advantage of delegating this procedure in exchange for a commission on the refund obtainedwith the guarantee that you will not have to pay anything if you are not entitled to compensation. In short, these applications are an invaluable tool for travellers, helping them navigate the complexities of airline refunds and assert their rights.

The best sites and apps to download in case of flight delays or cancellations

AirHelp is one of the most well-known platforms in the flight disruption compensation industry. It works simply by providing flight details, and the platform quickly assesses whether a claim is eligible for compensation or whether legal action is necessary. AirHelp’s business model is based on managing legal disputes with airlines on behalf of passengers, keeping a percentage of the compensation received. To streamline this process, the company has invested significantly in advanced technologies and over the past three years has developed four robotic systems to support its legal team. The most advanced system, called Lara, is able to handle 90% of claims thanks to artificial intelligence, determining the legal strength of a case in a very short time and allowing AirHelp to operate on a “no-win-no-fee” model. Go to AirHelp

This canceled flight refund management app is also very popular. Although it offers similar services to other apps in the industry, it has some distinctive features. It has an international legal team based in Lithuania, which can be particularly effective in handling international flight cases. It also offers the possibility of purchasing an insurance policy that includes several benefits, such as access to major airport lounges around the world, full refund in case of delay, with no deductions from the app, and a family plan that allows you to extend the insurance coverage to family members. Features that make it not only a tool for managing refunds, but also a more complete solution for improving the overall travel experience. Go to SkyCop

Sosvolo is a platform that offers free assistance to passengers who have suffered inconvenience caused by airlines and does not retain any percentage of the compensation obtained for customers, but is financed through legal fees recovered during lawsuits against airlines. Legal assistance is provided by a team of professionals led by Lawyer Riccardo Di Palma, who has extensive experience in the field of air transport law. An approach that allows passengers to access qualified legal assistance without immediate costs or deductions from the refunds obtained. Sosvolo’s business model based on the recovery of legal fees aligns the interests of the platform with those of passengers, potentially increasing commitment to actively pursuing complaint cases. Go to SosVolo

RimborsoVoli is an Italian portal managed by a team of lawyers specialized in the airline industry. The idea of ​​creating this platform was born from a personal experience of the founder who suffered the cancellation of a flight, a misadventure that pushed him to study the regulations of the sector in depth and to transform his misfortune into an opportunity. The service is not limited only to cases of canceled flights, but also extends to situations of missed connection, overbooking and baggage problems. A particularly advantageous aspect of RimborsoVoli is that the service is completely free for users: in this case too, the portal supports itself financially through the recovery of legal costs that are charged to airlines in the event of litigation. Go to Flight Refund

Compared to the others, RisarcimentoVolo also deals with routes departing from outside the European Union and can also assist you in the event of a lawsuit against a tour operator. Here is the percentage that is retained on the refund varies from 25% to 45%but in case of defeat the user is not required to pay anything. Go to FlightCompensation.

No Problem Flights is also a platform created with the aim of assisting passengers who have suffered inconveniences such as cancellations, delays and overbooking of flights and aims to guide users through all the bureaucratic procedures necessary to obtain compensation for the flight ticket quickly and without additional costs. Go to Problem Flights