A group of private sector and government agencies worked through the night to determine the problem and find a solution to the global cyber outage, according to a former head of computer security firm McAfee.
Dave DeWalt, former CEO of McAfee, said the call was created by CrowdStrike, the company whose Windows update appears to have caused the outages, and that it lasted all night.
The meeting included the U.S. Cybersecurity and Infrastructure Security Agency and other private and government organizations.
“This particular version was flawed, as George Kurtz, the CEO, admitted. [da CrowdStrike]and then we had to replace it,” DeWalt said.
“But at that point the damage was already done, and now we had to switch to manual mode,” he added.
In manual mode, it takes multiple people to reboot computer devices and reload operating systems, DeWalt explained, adding that some of the companies “spent all night with thousands of people manually reloading operating systems, rebooting servers again.”
After discovering that the problem was not an attack, but rather a conflict with a Microsoft update that occurred earlier, the group was left racing against the clock.
“CrowdStrike was doing everything in [seu] power to prevent threats from occurring when doing the updates. But at the same time, quality control broke down and we ended up with what we had to happen,” concluded DeWalt.
Source: CNN Brasil

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