in interview to CNN This Tuesday (15), the head of the Institutional Department of the Central Bank, Carlos Eduardo Gomes, explained how users can redeem “forgotten money” by the Values Receivable System and said that payment must reach people within 12 days. useful after the request.
“We will enable the option to redeem via Pix, and after choosing the person, this money will arrive in their account within 12 business days”, he said.
Carlos Eduardo Gomes explained that, as soon as the user receives the signal that he has saved money available for redemption, he must create an account on gov.br and leave his security level in silver or gold.
It is worth mentioning that having an account on the government website is not mandatory in the initial consultation – which can already be done -, only when verifying the amounts receivable and to request the transfer of money.
“The information of the value and the redemption are movements protected by secrecy, so you need a login with a minimum level of security. The bronze level doesn’t give that level of security, so we need to increase the seal to silver or gold,” she said.
“With login and this password, the user will return [ao site] on the date indicated in your initial inquiry, beginning March 7, to make the redemption request. He will see a screen, as in any system, in which he will enter the CPF and password, obtained by gov.br. The system is very intuitive, it will have the name of the institution where the resource is and a place to choose the transfer method”, he added.
Asked about the possibility of redeeming money from people who have died by family members, Eduardo Gomes said that this option already exists, requiring the CPF and the date of birth of the deceased. However, he declared that the BC is studying the legal and technical feasibility to provide more information to the heir.
Finally, the head of the Institutional Department of the Central Bank stated that the “great objective” of the Values Receivable System is to be a communication channel that facilitates the meeting of the financial system with customers.
“There are financial institutions that cannot find the customer, either because he has changed his phone number, address or city. So we intend to benefit this meeting and the person who has a value to receive”, he added.
Text published by Fabricio Julião
Source: CNN Brasil
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