El Salvadorians complain that attackers are using their personal data to install the Chivo cryptocurrency wallet in order to get $ 30 in bitcoins from the state.
According to ElSalvador, several dozen people have complained that their identity documents have been used to install the Chivo wallet without their knowledge. It is believed that the scammers are trying to get $ 30 in BTC, which the El Salvadorian authorities distribute to all citizens who register the wallet for the first time.
Users fear that if hackers manage to steal their personal data, they will be able to use this information to commit crimes and money laundering. Economist Tatiana MarroquÃn said she decided to check if her data was used to install Chivo.
“I didn’t register with Chivo and download the app to my mobile phone. But when I tried to do it, it turned out that my account was already active. How can I be sure that the funds in this wallet are safe and not used for illegal purposes if someone can fake my data? How can we protect ourselves from possible consequences if our data has already been used to receive money from the state? ” stated Marroquine.
Local civil rights organizations recommend that people whose personal information has been used without their consent to register a wallet to file a complaint with the Attorney General’s Office of the Republic of El Salvador and also contact Chivo technical support. If affected users do not receive a timely response from technical support, they should contact the Consumer Protection Authority.
Recall that after the legalization of bitcoin in El Salvador and the launch of the Chivo wallet, the citizens of the country complained about problems with registration. However, at the end of September, President Nayib Bukele announced that the Chivo app was already used by more than 2.1 million people.
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