The Yandex team announced the launch of a new convenient function in the Yandex ID personal account. Now the user can view in one place all his correspondence with all support services of Yandex services, as well as continue the dialogue or ask a new question.
The Support Center section now contains the responses from Yandex.Lavka, Yandex.Music, Yandex.Services and other services, in the form of chats, even if at first the communication took place by mail. Chats are sorted chronologically, and a built-in search is also provided. For example, if a user does not remember when and where a promo code was sent to him, he will find it in the “Support Center”.
Through the “Support Center” you can contact a number of services. Among them are Music, KinoPoisk, Services, Station, Gas stations, Investments, Ads, Messenger, Afisha, Kew and Yandex ID itself.
In addition to the history of calls, the user’s personal account stores his personal data (for example, address and phone number), payment cards for Yandex Pay and payment history. With Yandex ID, you can manage your subscriptions and leave reviews for movies, places, and products.
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