Piraeus Bank’s Electronic Banking was recognized internationally at the Best Digital Bank Awards 2022, a competition for highlighting the best Electronic Banking services worldwide by the internationally prestigious American magazine Global Finance.
In particular, winbank was awarded for the winbank mobile application, receiving the title “The Best Mobile Banking App in Western Europe for 2022 (Consumer)”. The evaluation was made by Global Finance editors with international experience in the field of technology and banking, taking into account the utilization of new technologies, the provision of high standards of services and the functionality of digital applications.
Indicative evaluation criteria include the following:
-use of new technologies (chatbot using AI)
-use of geolocation technology to locate ATMs & stores
educational material online videos
– aggregation support with other Banks
– complete customer image (consumer dashboard)
– possibility to schedule an appointment
-financial planning tools (Personal Finance Management)
-card management tools (temporary deactivation / activation of card)
Equally, the percentage of Piraeus Bank’s clientele that uses the application, as well as the annual increase in usage in recent years, played an important role in the evaluation of the application.
Piraeus Bank is constantly enriching the innovative electronic banking services it provides through Winbank, utilizing new technologies to continuously upgrade its operating systems with the aim of comfortably and quickly meeting the needs of its customers.
Source: Capital
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