The airline Gol announced the temporary suspension of the dog and cat transportation service in the aircraft hold after the death of a dog mistakenly transported to the wrong destination.
The suspension comes into force from April 24th and will last 30 days, until May 23rd. Gol states that this period will be dedicated to completing the investigation of the incident.
The measure only affects transport services in the aircraft hold; the Dog&Cat Cabin service, which allows pets to travel in the cabin with passengers, will continue to operate normally.
According to the company, customers who have already contracted the transport of their animals through the affected services within the 30 days of suspension can request a full refund of the amount paid, including the ticket price.

The dog Joca, a 4-year-old golden retriever, was returned dead to his owner, this Monday (22), by airline employees. The case was registered as a crime of animal abuse and will be investigated by the Environmental Crimes Investigation Department.
Source: CNN Brasil

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