Google investigates failure reported by Chromecast users; understand

THE 2nd generation chromecast and the Chromecast Audio They stopped working for a portion of users, according to reports shared on Sunday (9) by netizens on social network X. This Monday (10), after errors involving failure to connect the smartphone and Chromecast, Google has spoken.

THE CNN, The company has stated that it is aware of the errors presented and works for possible solutions.

“We are aware of a problem that is affecting 2nd generation chromecast devices and Chromecast Audio, and we are working on a solution. Users should not redefine devices to factory settings. We’ll inform you as soon as the correction is available, ”says the statement.

Launched in 2013, Chromecast stopped being manufactured in August 2024. The most affected is the 2nd generation model. Although it has admitted the flaws, Google has not reported a deadline for the problem to be corrected.

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This content was originally published in Google investigates failure reported by Chromecast users; Understand on CNN Brazil.

Source: CNN Brasil

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