Since the home delivery service was implemented, the lives of hundreds of people have been made easier, because with it we can enjoy our favorite meals without the need to leave home. Unfortunately, sometimes orders don’t come in exact quantities and sometimes they have nasty things like a hand towel.
Alique Perez shared on her Facebook account the outrageous story of how she received a disgusting “fried” hand towel instead of the delicious chicken she had ordered at a restaurant.
The chicken turned out to be a hand towel
Alique just wanted to have a delicious dinner to share with her son, but it turned out that between the chicken pieces was a weathered towel. In the explanation of the post he said the following:
I ordered chicken for my son, while I was trying to cut a piece it was super difficult, even slicing it. I tried to open it with my hands and to my surprise there was a fried towel.
How the heck do you slip a towel into the batter and even fry it? This is disgusting and embarrassing!
Alique shared photos and videos of the towel, which did look like a large piece of chicken. In addition, he took the opportunity to ask how many more people had been affected by this situation or had placed orders during that day, because all the pieces were “cooked” with the same oil.
Now I can’t even think of the other chickens that were while they were frying this. Taking the same oil for how many hours after frying this towel.
The restaurant already apologized
This refers to the customer’s complaint about food ordered late at night on June 1 at a franchised store in Bonifacio Global City. We are deeply concerned about this matter and have conducted a thorough investigation into the incident. It is unfortunate that certain deviations from Jollibee’s standard food preparation procedures occurred by certain store personnel.
Jollibee has carefully developed and adhered to food preparation systems to ensure that we deliver excellent quality products and customer satisfaction. We will continue to strive to meet the high standards that we have set for ourselves and our franchisees.
Employees of the Jollibee restaurant also assured that they would close the branch for a health inspection. In addition, they mentioned that they would retrain the store team so that the same situation does not happen again. Unfortunately, the bad moment that Alique went through is no longer going to be taken away from her.
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