On June 1, 2021, a law came into force in Russia, allowing operators to conclude an agreement for the provision of communication services remotely using a unified biometric system. Simply put, to issue a SIM card without the personal presence of a subscriber with a passport.
The operator of the Unified Biometric System is Rostelecom. The first mobile operator that allowed Russians to issue eSIMs using biometric identification (voice and face) was Tele2. In the future, similar services are expected to be launched at SberMobile and VTB Mobile.
From June 1, customers have the opportunity to remotely register eSIM using the Unified Biometric System in all regions of Tele2 presence. You do not need to leave home for this: the chip is already in the smartphone (if supported), and the communication agreement is signed remotely.
To conclude a contract remotely, the client must have a confirmed account on the State Services portal (ESIA) and registration in the Unified Biometric System. The device with eSIM support must have My Tele2 and Biometrics applications from Rostelecom installed.
As the operator promises, if there is registration in the Unified Biometric System, identity confirmation through the Biometrics application lasts only a few seconds – the user only needs to point the camera at himself and say a combination of numbers indicated on the screen. A copy of the agreement is sent to the subscriber by e-mail. After that, the My Tele2 application will download the eSIM profile to the subscriber’s device. The entire registration will take a few minutes.
If the client has not submitted biometric data before, the Biometrics application will tell you where to go. Now this can be done in 13.3 thousand branches of 232 banks located in 95% of Russian cities.
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