The tourism sector in Greece faced significant problems in finding staff in 2021.
At the national level, it is estimated that at the peak of the summer season 2021, 53,249 jobs were not filled out of the 244,124 jobs provided according to the organization chart in hotels. That is, the shortage rate is 22% or more than 1 in 5 positions were not filled. The percentage is similar in all hotel departments and ranges from 21% to 24%.
This refers to a study by the Institute of the Association of Greek Tourism Enterprises (INSETE) on “Employment and labor shortages in Greek hotels at the peak of the summer season 2021” which was prepared using primary research data conducted by the Institute of Tourism Research ITEP) of the Hotel Chamber of Greece (XEE) to the members of XEE.
The shortage of staff at the peak of the season existed in previous years, especially in many islands and remote areas, but was greatly exacerbated by the pandemic. The overall treatment, as well as the promotion of employment opportunities in the sector, are top priority issues for Greek tourism, in order to maintain a high level of service and hospitality, perhaps its strongest point of superiority over the competition.
50% of the total vacancies, almost 26,500 vacancies, correspond to the specialties Waitress, Receptionist, Waiter, Waiter Assistant, Washer, Barista and Technical Support / Maintenance.
Source: Capital
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