K. Hatzidakis: The issue of outstanding pensions will be settled in the first half of the year

In the first half of the year, the issue of outstanding pensions will be settled, stressed Kostis Hatzidakis through SKAI.

The Minister of Labor commented that in the summer of 2019 they amounted to 190,000, last winter when he received the ministry they reached 155,000, and now they have been reduced to about 120,000, of which 90,000 are in arrears and of these 50,000 there is a temporary pension / advance. “In October we made a record number of issues compared to the previous months, in November we did well, and in the next 4 months we will exceed 100,000 issues of new pensions, and in the first 6 months the issue of pensions will be settled,” he said.

Increase of minimum wage

For the increase of the minimum wage, the Minister of Labor referred for the measure in the middle of the first half. “It will be a logical increase, which will reflect the potential of the economy, the growth rates and the need to support the workers,” he promised.

Unique Service Number

Kostis Hatzidakis also stressed that the Unique Service Number 1555 of the Ministry of Labor received almost 400,000 phone calls within 100 days of trial operation. The Minister of Labor clarified that the calls are free, while the number is in operation twenty-four hours a day, seven days a week.

The project has a budget of 10 million in a total state budget of 67 billion and the money took place, the Minister of Labor assured.

The minister pointed out that the single number replaces 7 scattered and incorrectly operating telephone exchanges. “2/3 concern EFKA from these calls,” he explained.

The 399,000 phone calls show the size of the problem in serving the citizen but also the size of our effort. Of the 399,000 calls answered, 384,000 were answered, 84% were answered immediately by callers trained in the most common questions, 12.5% ​​were answered by the so-called back office, the office for more complex problems, and only 3 were left to answer. % that you do not say a little when a few months ago we had chaos with downloaded phones, especially EFKA had become a bitter joke.

There are explained, 990 employees in the single number. 320 by the contractors and the rest by the ministry and individual bodies EFKA, OAED, OPEC. Any case related to the Ministry of Labor concerns the number clarified.

“We made a tender quickly. It was taken over by one of the largest companies in Greece, with international experience and we used as subcontractors the three largest telephone exchanges in the country. answered “he said.