Mercedes-Benz America is recalling 1.29 million vehicles due to an eCall software malfunction that prevents the vehicle from being accurately located in the event of an accident. Ultimately, this can lead to the death of a person.
According to the National Highway Traffic Safety Administration, the recall campaign applies to vehicles sold between model years 2016 and 2021. The list includes cars of the classes CLA, GLA, GLE, GLS, SLC, A, GT, C, E, S, CLS, SL, B, GLB, GLC and G.
According to Mercedes-Benz, there are currently no reports of property damage or personal injury resulting from this malfunction. The company is also working on free software updates. The recall will begin on April 6th.
Mercedes-Benz said that “a temporary power outage of the communication module caused by an accident could result in incorrect positioning of the vehicle during a potential emergency call … However, other automatic and manual emergency call functions remain fully functional.”
Last year Mercedes-Benz Europe had to investigate the failure of its automatic eCall system. Investigation revealed that there were several cases where his system indicated the wrong location of the vehicle.
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