Mr. Pierrakakis: ‘Digital transformation is a social policy’

The Ministry of Digital Government is an assistant in the vision and strategy set by the Ministry of Labor, as stressed by the Minister of Digital Government, Kyriakos Pierrakakis, at the event of the Ministry of Labor to upgrade the e-service of citizens and social security services. employment.

Mr. Pierrakakis referred to three points in relation to this cooperation, in general, and how the government plans the issues concerning the digital transformation and the service of the citizen.

“First of all, technology is not in the spotlight,” he said. of vaccination “. “It is right to be able to use any form of technology newer or older (call centers, sms, platforms) to serve the citizen. Everything we have in our hands must be utilized,” he said.

As a second point, Mr. Pierrakakis “showed” the “holistic”, as he said, “strategy, 360 degrees that begins to be able to cover the overall service of the citizen by any means. The mandate we have from the Prime Minister is to done for the whole state “. He even spoke about a system of total service to the citizens for the whole State in a few years, financed by the resources of the Recovery Fund. “It will allow us to simplify procedures, to change them, to serve the citizen better. Third, service is social policy, the digital transformation is social policy, it helps the unemployed, the working parent, the people with disabilities, the people who they are geographically far from the public services, the Greek abroad and at the end of the day it completely changes the equation of what a state is and how it interacts with the world “.

Finally, the minister stressed that “much more will be done in every aspect and sector of the state precisely because this is the mandate we have received.”