New functional branch model from Pankritia Bank

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The new model branch of Pankritia Bank, which is housed in a privately owned property at 22 Dimokratias Avenue and Fotaki in Heraklion, Crete, has started operating.

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In the new branch, where the works of the Papandreou and Papanastasiou branches were transferred, the new modern operational model of the Bank is applied, which combines the personal service of the customers with the advanced possibilities offered by the digital media. For this purpose, distinct spaces have been created that support on the one hand the traditional banking services, on the other hand the possibility of self-service of the customer in digital corner, as well as the consulting management of customer relations by specialized staff, even remotely with the innovative video conference method.

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Through the upgraded service model as applied in the new store, the effective response to the modern needs of the customers is achieved and the provision of the best possible banking experience for both simple and complex, but also for specialized needs.

“Pancretan Bank is dynamically entering a new era of reorganization, development and modernization,” said in a statement the CEO of the Bank, Mr. Antonis Bartholomew.

“Our new location in the center of Heraklion paves the way for the transition to this new era, creating an advanced functional service model adapted to modern consumer needs, aiming at the best possible banking experience in the store, with innovative products and innovative digital services.
With the modern technology, but also the many years of experience and the professionalism of our human resources, we ensure to our customers, individuals and small and medium entrepreneurs, fast, flexible and above all personal and friendly service “.


Source From: Capital

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