Nine digital solutions from doValue

DoValue Greece is dynamically entering a new era of digital transformation and provides debtors with a number of online services in order to:

– have access to answers to issues that concern them about their debt and the possibilities of settling it, as well as

submit electronic debt settlement requests quickly, promptly, without time-consuming and bureaucratic procedures.

As part of the digital upgrade, the company has designed an innovative website (www.dovaluegreece.gr) with a modern and friendly environment, where every borrower will be able to search for information about digital services and the offered debt settlement and settlement solutions and to submits its requests electronically.

Indicatively within a wide range of e-Services, are offered among others:

e-Debt Settlement – Electronic Settlement Request

Submit a debt settlement request, from wherever the debtor is without waiting, in just a few steps, completing the actions required for settlement, indicating the entry of the desired settlement dose, attaching the documents required for the evaluation and implementation of the settlement request, etc.

e-Signature

Through the e-Signature service, the debtor quickly completes the signing of the debt settlement agreement from wherever you are with one click, easily and safely. It communicates directly with a representative of the company and, after receiving in its e-mail address (e-mail) the link for the electronic signing of the regulation contract, using a one-time code (OTP), immediately completes its regulation, without having to wait at a physical service point. also receives a direct electronic copy of the signed regulation contract.

e-Payment – Electronic payment

With the new online e-Payment service, after contacting a company representative, the debtor receives an email with a payment request stating the code and the payment amount. Payment is made in a valid and secure manner with a maximum of € 2,000 per transaction, without commission.

Online Advisor – Contact a qualified representative

The online Advisor provides the possibility to communicate with a specific representative of the company via teleconference, following a relevant appointment that is set during the telephone contact of the debtor with a representative of doValue Greece and is provided without any financial burden.

e-KYC “Meet Your Customer” – Online Identification Update

Update of the debtor’s identification data via teleconference, upon registration of a relevant electronic request.

e-Supporting Documents – Electronic Sending of Supporting Documents

The debtor attaches electronically, supporting documents related to his debt.

e-Forms – Electronic Forms for Debt Issues.

Available forms of forms related to debt management, such as indicative third party authorization, debt arrangements in accordance with the Code of Ethics, filing an objection under the above Code, as well as forms related to the processing of personal data of special categories.

e-Requests

Electronic submission of a request for debt information, receipt of debt certificates, repayment, payments, interest, granting of account movement, installment / account amount information, electronic submission of a request to remove a mortgage promissory note, as well as replacement and renewal of insurance policies.

Personalized Debt Settlement Solutions

Through an integrated digital circuit on the website of the company (dovaluegreece.gr) is provided the possibility to the interested party to receive personalized solutions for the settlement of his debt tailored to his needs.

DoValue emphasizes concluding that as the largest loan & real estate manager in Greece, with the basic message “Together we find a solution” to govern its entire philosophy of service, it adopts a more personalized communication and cooperation with the debtor and marks a new era characterized by the direct contact with the problem of each trader, not from the side of the problem but from the side of the solution.