No, artificial intelligence can never really replace the psychologist

I find inconceivable that a chatbot can officially take care of my mental health. This possibility is already spreading among the health institutions: in the United Kingdom the National Health Service has adopted the artificial intelligence app Limbic, To reduce the overload of psychiatrists and psychologists. In the United States, the Food and Drug Administration has selected WYSAthe most “innovative” device among those who use the IA for mental health. It seems that many health systems are evaluating psychological support chatbots to reduce costs and cope with many requests.
Now, beyond the fact that the effectiveness is all to be demonstrated, I wonder how it is possible to exclude that part of emotional and empathic communication, fundamental when you go to therapy.
The other night, an episode left me a strong sense of frustration. I asked chatgptjust as young hyper -digitized natives do for emotional problems. “Our conversation” lasted just 5 minutes, just enough time to make – to the umpteenth mechanical and predictable response – that I was wasting time. I was prevented? Likely. But is the point that is it good to reflect in chatbot on what disturbs us, is it good to confront an indecision, but in front of a “real” problem, a disorder, a trauma that has behind a story of pain, how much can you feel listened to, understood, “cared for” by a chatbot?
Mental health professionals are cautiously optimistic: there is also an emotional intelligence with a very strong implication in their work, which at a technological level is unparalleled. When I turned to a psychologist I was a teenager with panic attacks and served me was above all that sensitive relationship, established between me and he, founded on an irreplaceable element and determined by purely human factors: trust.
No, Freud, Jung and all the other great scholars of the psyche of the past have no reason to turn to the grave.