Payment via WhatsApp will benefit merchants and customers, says expert

WhatsApp will make available the feature that allows you to make payments with credit, debit and prepaid cards in the application environment.

The Central Bank granted authorization last week.

A CNN Radio Technology and Innovation specialist Arthur Igreja recalled that “negotiations between people and companies already take place via WhatsApp.”

“At the time of payment, the merchant usually offers the possibility of a website or Pix; now, payment can take place in the app, even in installments,” he said.

This will bring practicality, in the evaluation of the Church, in a complementary way to Pix.

“Pix took up space at DOC and TED for not charging a fee, here it will be practical within WhatsApp, compared to a website where you have to enter card details, fill out a form, the consumer chooses the easiest and most agile one.”

The specialist also believes that there will be advantages for merchants, who were previously linked to card machines, which charge fees that are often high.

“Retail is competitive, with more payment options, the market is better,” he said.

Arthur Igreja’s expectation is that the modality will start working at the end of this month or at the beginning of April.

*Produced by Isabel Campos