Piraeus Bank renews its service network with Diebold Nixdorf DN SeriesTM ATMs

Piraeus Bank, a leading Greek multinational financial services organization, is the first bank in the country to decide on the widespread adoption of automatic cash recycling in its network, with the installation of more than 300 multifunctional ATMs of the DN series of Diebold Nixdorf DN Series^TM ATMs (NYSE: DBD). By upgrading the network with the latest self-service technology in the industry, Piraeus Bank will not only offer a better experience to its customers but will also support its commitment to supporting a sustainable future as the DN series will significantly reduce energy consumption and CO2 emissions. during the life of ATMs.

ATMs are maintained and supported with the innovative method of the company DN AllConnect^SM Data Engine DN AllConnect^SM Data Engine, with the central idea of ​​the interface. This method enables Piraeus Bank to adopt Internet of Things (IoT) technology, which provides and evaluates sensor data from connected systems in real time using cloud computing and machine learning, so that when an incident is reported to remotely identify the exact root cause and type of repair required, speeding up the recovery process. Information is also provided on the required level of skills and experience of the technician, the required spare parts and the expected duration of the repair, achieving a higher rate of remoteness and therefore the highest possible availability of the system for the Bank’s customer.

The Chief Information Officer of Piraeus Bank Group, Haris Margaritis, stated: “The new technology provided by the DN series of Diebold Nixdorf supports our ambitions to provide financial services at the highest level to our customers. Piraeus Bank is committed to continuing to actively supports the economy and extroversion through specialized solutions and superior banking experience to its shareholders and to become a next generation financial institution “.

The DN family ATM family consists of recycled and recyclable materials and is 25% lighter than most traditional ATMs. This reduces CO2 emissions, both in the construction and in the transport of components and terminals. Cash recycling technology reduces the cost of transporting cash, which also minimizes carbon emissions. In addition, all DN series ATMs use state-of-the-art LED lighting technology and high-efficiency electrical systems, resulting in up to 50% energy savings compared to traditional ATMs.

The CEO of Diebold Nixdorf Greece, Vicky Basella, said: “More than ever, innovative financial institutions, such as Piraeus Bank, have the mission to improve their customer experience and deepen customer interaction. to be a trusted partner of Piraeus Bank, because their approach allows us to constantly evolve the consumer experience with our solutions. ”