Profile Software, an international software development company, announced the new advanced onboarding feature of Finuevo Digital, the innovative mobile-first platform for Digital Banking in-a-box, to improve the user experience and make the online process safer and easier transactions.
Specifically, the user, through an interactive interface that offers instructions, easily enters the necessary information during registration, which eliminates drop-outs and automates the process at its completion. The client receives a personalized display easily and quickly.
The process of digital registration (digital onboarding) can be started through any channel, from online ads on social media or even ad-hoc from an application or website. In the first case, the system is designed to open a page in the browser in which the user can easily browse. The user is instructed to enter basic information in a few fields, thus avoiding the excessive number of questions and information. Utilizing best practices of Digital World, customer navigation becomes easy and enjoyable.
Similar procedures are used in the case of registration from an application or website. The user selects the product he is interested in from the product list and then the above procedure is followed. The information is stored so that the user can complete the recording later, from any digital channel, while the system requests biometrics or a PIN for a secure connection. Depending on the product that will be selected, the customer is presented with a personalized questionnaire to be completed based on international regulations and internal procedures.
Finuevo Digital is an innovative platform with numerous features that are constantly being improved to offer a unique user experience, making it extremely easy for the customer to travel to the services and products of each bank.
about Finuevo Digital at https://finuevo.com/finuevo-digital/.
Source: Capital
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