Account holders who have “forgotten money” to redeem, but have not yet consulted the amount and date of withdrawal, have this Saturday (16), repechage day, to access the Central Bank’s Values Receivable System (SVR). (BC).
The withdrawal scheduling schedule is based on the year of birth or foundation of the company. Today’s recap is for individuals born and companies created after 1984.
According to the Central Bank, until April 1st, 27.5 million CPFs were benefited, but some had more than one inactive account, reaching an amount, according to the BC, of 32.6 million. Most people, 13.9 million, had between R$0 and R$1.00.
A second phase of consultations and redemptions begins on May 2. According to the BC, everyone who made the consultation will have to repeat the procedure. Financial institutions will add information to the system and there may be new features overlooked. Even those who withdrew the money must redo the consultation.
To schedule the withdrawal, the user must have a silver or gold account at Portal Gov.br. Secure identification to access digital public services, the Gov.br account is available to all Brazilian citizens. Login has three security levels: bronze, for less sensitive services; silver, which allows access to many digital services; and gold, which allows access to all digital services.
After the withdrawal request, the financial institution will have up to 12 business days to make the transfer. The expectation is that payments made through Pix occur faster.
Check out the step-by-step procedure for withdrawing the money below:
Step 1
Access the website valorareceber.bcb.gov.br on the date and withdrawal period informed in the first consultation. Those who forgot the date can repeat the process, without waiting for March 7th.
step 2
Log in with the Gov.br account (silver or gold level). If the citizen does not yet have an account at this level, he/she must register immediately or increase the security level (in the case of bronze-type accounts) on the Gov.br website or application. The BC advises the account holder not to leave to create the account and adjust the level on the day of scheduling the redemption. Check here how to increase the level of the Gov.br login.
step 3
Read and accept the disclaimer
step 4
Check the amount receivable, the institution that must return the amount and the origin (type) of the amount receivable. The system may provide additional information, if applicable. The first stage of the query only reported the existence of amounts receivable, without providing details.
step 5
Click on the option indicated by the system:
“Request here”: to return the amount via Pix within 12 business days. The user must choose one of the Pix keys, inform personal data and save the protocol number, in case he needs to contact the institution.
“Request via institution”: the financial institution does not offer a return via Pix. The user must contact the telephone or e-mail provided to arrange the withdrawal method with the institution: Available Electronic Transfer (TED) or Credit Document (DOC).
Important: on the information screen of the amounts receivable, the citizen must click on the name of the institution to consult the service channels.
New phase
In this first phase, R$ 3.9 billion forgotten in financial institutions are being released. In May, there will be a new round of consultations, with another R$ 4.1 billion available. In the second step, the following sources of residual balances will be included:
• improper collection of fees or credit obligations not provided for in the terms of the commitment;
• closed prepaid and postpaid payment accounts with available balance;
• accounts closed with brokers and securities dealers;
• other situations that result in amounts to be returned recognized by financial institutions.
In addition to residual values in banks, the citizen may have other sources of forgotten money, such as quotas of public funds, review of Social Security benefits, fine-mesh refunds of the Income Tax and even small lottery prizes. Agência Brasil has prepared a guide to facilitate the search for additional resources.
*With information from Agência Brasil
Source: CNN Brasil

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