The decision of the mortgage company better.com on USA to notify the dismissal to 15% of its employees through a call Zoom, which lasted only three minutes. The company’s CEO, Visal Garg, “Executed” 900 employees by summary procedures.
“If you are on this call, you are a member of the unlucky team, which is being fired. Your employment here is ending at the moment. The reasons for the dismissal were, as ANT1 broadcast, the reduced efficiency and productivity of the employees.
Follow global outcry over Garg analgesia, with the CEO finally apologizing.
«I want to apologize for the way I handled the layoffs last week. I failed to show the required respect and appreciation to the people who contributed to Better.com. I made the decision to proceed with dismissals, but the communication was not done in the right way. In doing so, I shamed you.
The way I reported the news made an already difficult situation worse. “I am deeply saddened and committed to learning from the situation. I could not be more grateful for all that you have accomplished in the field of customer service,” Visal Garg said in an apology.
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