Santander customers used social media this Monday (25) to report instability in the bank’s application.
Monitoring website Downdetector reported that complaints started around 10am and peaked at 11am. The most reported issues were app crashes (73%), business website (20%) and PIX (7%).
wanted by CNN Brasil Business , Santander informed that services affected by the instability are being gradually restored. “The bank deeply regrets the inconvenience to customers, who will be compensated for any charges motivated by unavailability.”
To customers on Twitter, the company replied: “We apologize for what happened. We identified an intermittence in our channels and we are already working to regularize it. Please try again later”.
Fabrizio, we apologize for what happened. We identified an intermittence in our channels and we are already working to regularize it. Please try again later.
— Santander Brazil (@santander_br) July 25, 2022
See some publications related to Santander on Twitter:
What’s happening with the app @santander_br we will want to solve this 🤬😤
— cejoi (@joiceprinc_) July 25, 2022
what’s up @santander_br Are you going to be off all day?
—ramon rodrygo (@ramonzo_) July 25, 2022
@santander_br system off the air and there? Who is responsible for late payment interest? Huh @proconspoficial ???
— Fobserve (@Fobserve) July 25, 2022
Source: CNN Brasil
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