The Brazilian Federation of Banks (Febraban) announced this Friday (18) that banks will not have public service at branches during the Carnivalon the 28th of February and the 1st of March.
According to the association, the decision follows a resolution by the central bankand it occurs even with states and municipalities revoking the optional points of the date and the parties and parades during this period, due to the Covid-19 pandemic and the spread of the Ômicron variant.
As a result, branch service will resume on Ash Wednesday, March 2, with office hours starting at 12:00 pm local time in each state. The closing hours of the branches follow the normal days.
The exception is in places where agencies close before 3 pm. In this case, the start of the service will be anticipated to guarantee a minimum of three hours of operation of the agency.
Febraban’s guidance for customers is the use of digital channels of banks to carry out transfers and bill payments while branches are closed.
Consumption bills – which include water, electricity and telephone – and bills due on February 28th or March 1st can be paid on the 2nd, with no increase in value. This is because the accounts already have the dates adjusted for the holiday calendar.
If the adjustment has not taken place, the association recommends advancing the payment or scheduling it through ATMs, internet banking or telephone service.
In the case of bank slips from customers registered as electronic drawees, payment can be made by Authorized Direct Debit (DDA).
Source: CNN Brasil
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