Xiaomi has made an official statement in response to complaints from the owners of Redmi K30 Ultra smartphones, who reported that the phones have become very slow to charge.
As for the slow charging speed of the Redmi K30 Ultra after installing the MIUI 12.5.5.5.0.RJNCNXM update, Xiaomi representatives recommended using the original charger and data cable, keeping moisture out of the USB-C connector, and cleaning the charger as often as possible. port.
In addition, Xiaomi claims that as the temperature rises, the heat dissipation efficiency of the mobile phone decreases. In addition, the charger itself can overheat, leading to the problem of low charging speed in some scenarios.
As for the severe overheating of Redmi K30 Ultra smartphones in games, Xiaomi is currently conducting further investigation to sort out this problem.
It is also reported that smartphones sometimes switch to 60 Hz image refresh rate themselves – this problem has not been solved yet.
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