TeamViewer QuickSupport — now you can receive remote technical support for your mobile devices. Technicians can chat, transfer files between a mobile device and a computer, view device information, stop processes, receive and transfer Wi-Fi settings, and much more.
It also became possible to remotely control your device (Samsung, Sony, Asus (for business customers), Lenovo, HTC, LG, ZTE, Huawei, Alcatel One Touch / TCL and other mobile devices) when technical specialists access it – as if they were holding it in their hands.
Functions:
- Chat
- View device information
- Remote control
- File transfer
- Application list (deleting applications)
- Viewing the list of processes (stopping processes)
- Receiving and sharing Wi-Fi settings
- Viewing System Diagnostic Information
- Live device screenshot
- Saving sensitive information to the device’s clipboard
- Secure connection with AES 256-bit session encryption
Troubleshooting device errors has never been so easy!
Quick guide:
- Download and run the application.
- The other party (for example, a technical support specialist) must install and run the full version of TeamViewer on their computer.
- Provide your ID to the technician using the full version of TeamViewer.
Source: Trash Box
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