The Roskachestvo Center for Digital Expertise conducted a study of the most popular mobile applications for ordering a taxi for Android and iOS.
The experts analyzed over 900 comments from app stores and conducted interviews with users to find out the most important parameters. Among these criteria were easy and quick entry of the travel address, payment by card, the ability to leave a tip, the driver’s rating, the safety button, the ability to leave a comment to the driver, the ability to indicate the need for a child seat in the car, the ability not only to write, but also to call the support service, as well as the speed of work and the ability to track where the driver is.
The best for iOS according to the totality of all criteria are recognized 😕
- Yandex Go (4.47)?
- Maxim (4,27)?
- “Taksovichkoff” (4.25)?
- “Sitimobil” (4.16)?
- Gett (4.06)?
The best for Android were:?
- Yandex Go (4.51)?
- “Taksovichkoff” (4.36)?
- Sitimobil (4.21)?
- Maxim (4,20)?
- Gett / Let’s Go (both 4.0672)?
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