The cloud computing platform Amazon Web Services (AWS) showed serious problems, which were then resolved, however, in the most emphatic way, pointing out the high degree of business dependence on the technology giants that provide cloud computing services.
According to Forbes, the pandemic accelerated the transition to cloud services as companies sought to quickly and efficiently digitize their operations and take advantage of a wide range of capabilities, from artificial intelligence algorithms to quantum computers.
Earlier this year, Gartner forecast a 21% jump in consumer spending worldwide for cloud services, topping $ 330 billion. This estimate brought revenue growth for brands such as AWS, Microsoft Azure and Google Cloud that already dominate the US and many other markets worldwide.
The question is whether these companies can maintain the quality of service in response to growing demand. In an effort to win more customers, AWS and its competitors are embarking on a road race for more bids, which makes managing their infrastructure more complex.
“As the range of operations expands rapidly, they need to be able to manage them all. And this is not done manually,” says Doug Madory of Kentik, a company that provides data and analytics for corporate IT networks. “Operations need to be automated and it is very difficult to predict a possible collapse.”
Another challenge for cloud giants is to monitor the interfaces that could cause their systems to crash.
The problems that Facebook presented
It is recalled that in October, Facebook and its important services, such as Messenger and WhatsApp, “fell” for more than six hours, after the technicians working on its global “backbone”, which includes thousands of routers and tens of thousands of miles of cables. fiber optics, accidentally caused all its data centers to shut down.
At the time, Facebook said one of the reasons the troubleshooting was so slow was that certain software tools needed to fix the problem were not available due to the outage, which disabled automatic access to some data centers. The technicians had to “throw” them in other locations to get them back in operation.
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Source: Forbes
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