Fastly, the cloud computing company that is responsible for the huge damage that occurred yesterday Tuesday in the websites of many news media around the world, announced today that the problem was caused by a software bug when one of its clients changed its account settings.
Yesterday’s global crash, which even affected the website of the White House and the British government, raised questions about the internet dependence of only a few companies.
“The damage was widespread and serious and we are truly sorry for the impact on our customers and those who rely on them.” Fastly pointed out in a post signed by Nick Rockwell, a senior executive of the company. He added that the company should be prepared for this problem.
Fastly said it would look into and explain why it did not detect the software error during its inspections.
The company explained that the bug was in a software update it sent to its customers on May 12 and was activated when one of its customers made changes to the settings, causing the program to malfunction, affecting 85% of Fastly’s network.
The company located the problem one minute after it occurred, at 12:47 Greek time and its technicians solved it at 13:27. “Within 49 minutes, 95% of our network was up and running,” Fastly explained.
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