Twitter’s website was inaccessible for many users on Monday, while others reported problems viewing photos and clicking on links in the app, marking one of the most widespread service outages to date under new owner Elon. Musk.
Some users who tried to load Twitter.com or TweetDeck, a service that allows users to organize their Twitter feed into lists, received an error message: “Your current API plan does not include access to this endpoint.”
Other users were able to access the site (although it seemed to load slowly) but received the same error message when clicking on links.
Outage tracking website DownDetector showed more than 8,000 outage reports from Twitter around 12:00 am on Monday (6). For users who were able to access the platform, the “Twitter API” was trending as people tweeted about the issues.
“Some parts of Twitter may not be working as expected at this time,” the company said. “We made an internal change that had some unintended consequences. We are working on it now and will share an update when it is fixed.”
In a tweet on Monday, owner Elon Musk said: “This platform is so fragile. It will be fixed soon”.
In about an hour, the issues appeared to be largely resolved. Monday’s outage marked Twitter’s second outage in less than a week, and third in less than a month.
Last Wednesday (1st), some Twitter users who opened their timeline were greeted with a blank screen and a message saying “welcome to your timeline”, encouraging them to follow other users to for the tweets to appear, even if they already followed them on several accounts.
Other users were greeted with a “Welcome to Twitter!” message as if they had just joined the platform.
Three weeks ago, Twitter users encountered several issues with the platform, including an inability to tweet, send direct messages or follow new accounts.
Twitter has gone through a series of technical glitches since Musk took over the company and laid off more than half of its staff late last year.
Some former employees have raised concerns that mass layoffs under Musk could cause major or minor glitches on the platform, after employees with knowledge of Twitter’s core systems were laid off.
The latest service outages came after Twitter reportedly laid off another 10% of its staff late last month, including some engineers responsible for the site’s reliability.
Source: CNN Brasil
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