Those who have forgotten value in banks or other financial institutions can now consult the amount available since Tuesday (7). Banks have up to 12 working days, counting from the request date, to return the “forgotten money”.
Value transfer is done via Pix. If the application is made directly to the financial institution, the waiting time may be longer.
According to the Central Bank, around 643,000 people have more than R$1,000 to withdraw from “forgotten money”.
On the first day of the consultation, users found a queue of more than 300,000 people and instability on the site.
How to query the values
The Central Bank provides information on forgotten money in the Receivable Values System (SVR), on the website www.bcb.gov.br/meubc/valores-a-receber.
The user must click on the “Access the SVR” button and inform the CPF and date of birth.
If there is no queue, the user will be transferred to the login page of the gov.br website. It is necessary that the citizen has an account on the government website and that it is silver or gold level.
After accessing the site and logging into the account, the user will have 30 minutes to verify the information about the receipt, the institution that will make the payment and the account chosen to receive the amount.
It is important to emphasize that the only site where it is possible to consult and find out how to request the return of amounts from individuals, companies or deceased persons is the https://www.bcb.gov.br/meubc/valores-a-receber.
The Central Bank does not send links to the citizen, messages or any other form of contact to advise that there is some money forgotten in the account. In addition, consultation and the operation to receive the amounts is free, and the BC is not responsible for charging for verification and for no institution to charge for the transfer.
* Under the supervision of Thâmara Kaoru; with information from Fabrício Julião
Source: CNN Brasil
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