Recently, WhatsApp published information about new terms of service and a policy for processing user data, which had to be adopted by February 8, but due to the massive churn of users, the adoption of the new rules was postponed until May 15.
Against this backdrop, Turkey launched an antitrust investigation into the matter, and India’s Ministry of Technology sent a letter to Facebook asking to withdraw the new privacy policy of the WhatsApp messenger. The ministry says the new conditions deprive Indian users of choice. The letter says that “the proposed changes raise serious concerns regarding the impact on Indian citizens.”
The agency says there is no way for users to opt out of these new terms of data sharing with Facebook, and that Indian users are given fewer choices than users of the app in the European market.
India’s Ministry of Technology also asked WhatsApp to answer 14 questions, including details on the categories of user data that WhatsApp collects, whether the company profiles customers based on usage and cross-border data flows, and so on.
WhatsApp said in a statement that the company is working to eliminate misinformation and is ready to answer any questions: “We want to emphasize that this update does not expand our ability to communicate with Facebook.”
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