According to 9to5mac, Robert De Rose of Melbourne, Australia has sued Apple after his iPhone X exploded in his pocket. The user went to court because Apple did not respond to his complaint.
Robert DeRose said that he was sitting at his desk when he heard a hiss in his pocket and felt pain in his leg.
I heard a faint crackling sound followed by a hiss and then I felt severe pain in my right leg, so I jumped up immediately and found that my phone had exploded.
Robert De Rose
When DeRose pulled out of his pocket the iPhone X, which he had been using for a little over a year, he saw that black smoke was coming out of it. His thigh received second-degree burns. He contacted Apple several times about this, but never got a response.
De Rose went to Carbone Lawyers’ legal form, which helped to file a lawsuit against Apple. The firm also represents another Melbourne man who claims his Apple Watch exploded and caused burns on his arm.
Apple later responded that the company attaches great importance to customer security issues and is investigating both claims.
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