Tesla car buyers have begun to complain online about a strange phenomenon – in the past few days, new Tesla Model 3 and Model Y electric cars delivered to owners have been found without USB connectors. More precisely, the necessary holes in the panels are available, but they are not connected and remain just holes. And this happened without any warning from the automaker.
Most of these vehicles do not have USB Type-C ports on the center console. At least one owner claims that there are no USB ports in the rear seats either. Cars with no USB ports on the center console also had wireless charging inactive.
Complaints about the missing USB ports began to appear on the network since Thursday, November 11th. Others who have received a brand new Tesla report that the USB ports are fine. However, as enthusiasts from the thematic resource Electrek discovered, the last Tesla with a complete set of USB were delivered on November 6, and then the delivery of a new batch began – cars without USB.
Some buyers, nevertheless, were warned – they received a notification before the immediate delivery of the car. However, other owners were taken by surprise when they returned home in their car and noticed that USB ports were missing or wireless charging was not working.
Where explanations have been given, Tesla refers to a global chip shortage. Also, some owners in the support service were told that they can contact the service center and make an appointment when the necessary components appear. This should tentatively happen in December. However, only verbal promises were given to all owners, and no injured buyer received written guarantees.